Refund policy

Return Policy — Ref' Crew Apparel

The call stands. But we play fair.

Every Ref' Crew piece is made to order specifically for you. Here's how returns work — no fine print, no runaround.

30-Day Window You have 30 days from the date you receive your order to flag an issue. After that, the call is final.

Damaged or Defective Items If your order arrives damaged, defective, or incorrect — that's on us and we own it. Send us clear photos of the issue at hello@refcrewapparel.com within 30 days of receiving your order. No need to ship anything back. We'll review, and if the issue is confirmed, we'll issue a full refund or send a replacement. Your call.

No Return Shipping Required We don't ask you to ship anything back. Just the photos. Simple, fast, no hassle.

No Restocking Fees We don't charge restocking fees. Ever.

Sizing Issues  Because every piece is printed to order just for you, we can't accept size-exchange returns — so we made our size guide bulletproof. Easiest trick: grab a tee you already love the fit of, lay it flat, measure it, and match it to the chart on the product page. Still unsure? Message us before you order and we'll help you pick your size — that's what we're here for. And if you do land on the wrong one, reach out anyway: we've got your back with 20% off the right size.

Questions ? Reach out at hello@refcrewapparel.com. We'll get back to you within 24 hours.

If you know, you know.