Refund policy

Return Policy — Ref' Crew Apparel

The call stands. But we play fair.

Every Ref' Crew piece is made to order specifically for you. Here's how returns work — no fine print, no runaround.

30-Day Window You have 30 days from the date you receive your order to flag an issue. After that, the call is final.

Damaged or Defective Items If your order arrives damaged, defective, or incorrect — that's on us and we own it. Send us clear photos of the issue at hello@refcrewapparel.com within 30 days of receiving your order. No need to ship anything back. We'll review, and if the issue is confirmed, we'll issue a full refund or send a replacement. Your call.

No Return Shipping Required We don't ask you to ship anything back. Just the photos. Simple, fast, no hassle.

No Restocking Fees We don't charge restocking fees. Ever.

Sizing Issues We can't accept returns or exchanges for sizing mistakes. That's why every product page has a detailed size guide — use it before you check out. When in doubt, size up.

Questions? Reach out at hello@refcrewapparel.com. We'll get back to you within 24 hours.

If you know, you know.